CD-key invalid? - Guild Wars Forums

Snow Bunny · Jul 17, 2008, 11:09 PM // 23:09

So I tried to change my password for Guild Wars, but it directed me to make a PlayNC account.

I have all the chaps & eotn, but my Factions & Proph keys are in their boxes packed up with my college stuff 3,000 miles away. I have the NF key, so I figured that'd work.

When it asks you for the key, I plug it in, and it says, "Invalid Key".

Any help on this?

komma · Jul 17, 2008, 11:15 PM // 23:15

if your trying to change you gw password, cd-keys are of no use to you. you have to log into your plaync account to do so. if you dont remember your user name or pw which nobody does, you have to contact play nc support which is like pulling freaking teeth...gl

Kumu Honua · Jul 17, 2008, 11:17 PM // 23:17

You probably need the key you used to create the account. All the keys are probably associated with your account, but the first key is the one that identifies the account.

Snow Bunny · Jul 17, 2008, 11:29 PM // 23:29

Quote:

Originally Posted by Kumu Honua

You probably need the key you used to create the account. All the keys are probably associated with your account, but the first key is the one that identifies the account.

This is what I mean - so if I'm attempting to make a PlayNC account, it'd probably be linked to the original key?

Kumu Honua · Jul 17, 2008, 11:40 PM // 23:40

That's my guess. Anyone back home that you can ask to dig?

Accursed · Jul 18, 2008, 12:54 AM // 00:54

Yep. You could ask your parents or brother/sister to ask you to mail you back the first key which should activate your PlayNC account on the website.

Good luck changing your password.

komma · Jul 18, 2008, 12:56 AM // 00:56

if you have ever entered the gw online store then a plaync account was automatically created for you.

russiansteven · Jul 18, 2008, 01:02 AM // 01:02

Quote:

Originally Posted by Warfare30

Yep. You could ask your parents or brother/sister to ask you to mail you back the first key which should activate your PlayNC account on the website.

Good luck changing your password.

Try asking some of your friends or someone to try digging through your stuff and trying to find all your guild wars stuff.

- Good Luck

buckscrib · Jul 18, 2008, 03:18 AM // 03:18

You have to have your original CD key.

Quaker · Jul 18, 2008, 02:55 PM // 14:55

I seem to recall that there is an option to make your PlayNC account the same as you GW account, or base it off of it using the GW login name, or something like that.
I know that I made a PlayNC account before without entering any keys.

Crimson Flame · Jul 18, 2008, 03:39 PM // 15:39

If you log in to the game and go to "Manage Keys" or whatever that option is, do you have the ability to actually see the CD key?

Just a thought.

Cargan · Jul 18, 2008, 06:21 PM // 18:21

I lost my prophecies keys a long time ago. I needed to get my password changed recently. I logged on to my old plaync account which never had keys assigned to it, contacted support giving them the keys I have for Factions (1 key) & NF (2 keys; one was for a friends account & I made that clear to them as I didn't know which key was mine) & copies of the confirmation e-mails for EotN & character slots & they connected my GW account to my playNC account no problem. They were even kind enough to also link my second account for which I had minimal info so I can now change the password for both of them very easily.

All in all PlayNC support weren't bad at all to deal with, despite what many may say. If you can give them all the info you have they'll make a decision based on if it is enough.

Cargan

Snow Bunny · Jul 18, 2008, 06:31 PM // 18:31

Argh.

Looks like I won't be able to check it 'til Sep1st then.

Oh well. I may contact PlayNC with my SOB story and hope they bite.

oh, and @ Swirly: nou

sigshane · Jul 20, 2008, 03:35 AM // 03:35

Yeah, that password reset feature is retarded. I don't know how many times I have attempted to create a playNC account, only to have it not save correctly, or something.

That is a feature I think they should make do-able in the game console, and not externally linked to playNC.

Just my opinion.

Commander Ryker · Jul 20, 2008, 05:39 PM // 17:39

If you're just trying to create an ncsoft account, you shouldn't need the key. I don't know where any of mine are, but I've made accounts with no problem at all.

Zeniers · Jul 21, 2008, 03:48 AM // 03:48

If you bought something from the online store, you made a PlayNC account then. Like [email protected]. Only put the xxxxx part as username. Pass should still be the same.

Lady Raenef · Jul 21, 2008, 04:53 AM // 04:53

Quote:

Originally Posted by komma

if your trying to change you gw password, cd-keys are of no use to you. you have to log into your plaync account to do so. if you dont remember your user name or pw which nobody does, you have to contact play nc support which is like pulling freaking teeth...gl

Actually, I remembered mine because I had to go through this approximate "Four to Five Day Process" of getting a new password.

Yes, all password changes (unless you're lucky enough not to sign up for the GW store back long ago) must be done through the NC account. Two of my older accounts can still change the password straight off the options. It's so rovery.

Jul 17, 2008, 11:09 PM // 23:09	#1
Snow Bunny Alcoholic From Yale Join Date: Jul 2007 Guild: Strong Foreign Policy [sFp]	CD-key invalid? So I tried to change my password for Guild Wars, but it directed me to make a PlayNC account. I have all the chaps & eotn, but my Factions & Proph keys are in their boxes packed up with my college stuff 3,000 miles away. I have the NF key, so I figured that'd work. When it asks you for the key, I plug it in, and it says, "Invalid Key". Any help on this?

Jul 17, 2008, 11:15 PM // 23:15	#2
komma Wilds Pathfinder Join Date: Aug 2007 Guild: None Profession: N/	if your trying to change you gw password, cd-keys are of no use to you. you have to log into your plaync account to do so. if you dont remember your user name or pw which nobody does, you have to contact play nc support which is like pulling freaking teeth...gl

Jul 17, 2008, 11:17 PM // 23:17	#3
Kumu Honua Jungle Guide Join Date: Feb 2008	You probably need the key you used to create the account. All the keys are probably associated with your account, but the first key is the one that identifies the account.

Jul 17, 2008, 11:40 PM // 23:40	#5
Kumu Honua Jungle Guide Join Date: Feb 2008	That's my guess. Anyone back home that you can ask to dig?

Jul 18, 2008, 12:54 AM // 00:54	#6
Accursed Wilds Pathfinder Join Date: Sep 2007	Yep. You could ask your parents or brother/sister to ask you to mail you back the first key which should activate your PlayNC account on the website. Good luck changing your password.

Jul 18, 2008, 12:56 AM // 00:56	#7
komma Wilds Pathfinder Join Date: Aug 2007 Guild: None Profession: N/	if you have ever entered the gw online store then a plaync account was automatically created for you.

Jul 18, 2008, 03:18 AM // 03:18	#9
buckscrib Frost Gate Guardian Join Date: Jan 2006 Guild: COL	You have to have your original CD key.

Jul 18, 2008, 02:55 PM // 14:55	#10
Quaker Hell's Protector Join Date: Aug 2005 Location: Canada Guild: Brothers Disgruntled	I seem to recall that there is an option to make your PlayNC account the same as you GW account, or base it off of it using the GW login name, or something like that. I know that I made a PlayNC account before without entering any keys.

Jul 18, 2008, 03:39 PM // 15:39	#11
Crimson Flame Better Than Arkantos Join Date: Apr 2007 Location: ONOES I iz playing WoW Guild: The Order of Dii [Dii] - officer	If you log in to the game and go to "Manage Keys" or whatever that option is, do you have the ability to actually see the CD key? Just a thought.

Jul 18, 2008, 06:21 PM // 18:21	#12
Cargan Lion's Arch Merchant Join Date: Jun 2007 Location: Scotland Guild: [ESP] Profession: W/	I lost my prophecies keys a long time ago. I needed to get my password changed recently. I logged on to my old plaync account which never had keys assigned to it, contacted support giving them the keys I have for Factions (1 key) & NF (2 keys; one was for a friends account & I made that clear to them as I didn't know which key was mine) & copies of the confirmation e-mails for EotN & character slots & they connected my GW account to my playNC account no problem. They were even kind enough to also link my second account for which I had minimal info so I can now change the password for both of them very easily. All in all PlayNC support weren't bad at all to deal with, despite what many may say. If you can give them all the info you have they'll make a decision based on if it is enough. Cargan

Jul 18, 2008, 06:31 PM // 18:31	#13
Snow Bunny Alcoholic From Yale Join Date: Jul 2007 Guild: Strong Foreign Policy [sFp]	Argh. Looks like I won't be able to check it 'til Sep1st then. Oh well. I may contact PlayNC with my SOB story and hope they bite. oh, and @ Swirly: nou

Jul 20, 2008, 03:35 AM // 03:35	#14
sigshane Lion's Arch Merchant Join Date: Mar 2007 Location: Augusta, GA Profession: R/	Yeah, that password reset feature is retarded. I don't know how many times I have attempted to create a playNC account, only to have it not save correctly, or something. That is a feature I think they should make do-able in the game console, and not externally linked to playNC. Just my opinion.

Jul 20, 2008, 05:39 PM // 17:39	#15
Commander Ryker Site Contributor Join Date: Jun 2005 Profession: R/	If you're just trying to create an ncsoft account, you shouldn't need the key. I don't know where any of mine are, but I've made accounts with no problem at all.

Jul 21, 2008, 03:48 AM // 03:48	#16
Zeniers Pre-Searing Cadet Join Date: Jul 2008 Guild: None, I want to join one though! Profession: R/W	If you bought something from the online store, you made a PlayNC account then. Like [email protected]. Only put the xxxxx part as username. Pass should still be the same.